Shipping Policy – violetjewels

Weekend Sale is live ! Celebrate Weekend with stunning rings!

Enjoy 25% off on All Lab Grown Products! Use code GLEAM25 at checkout and Flat 30% off on all Moissanite Products! Use Code GLEAM30

Plus, receive a free moissanite band with your lab-grown diamond ring purchase over $3000!

We aim to deliver Violet Jewels products swiftly. Here's what you can expect:

Custom Jewelry Manufacturing: Crafting each custom jewelry piece takes approximately 2 business weeks. Once manufacturing is complete, we will seek your confirmation before shipping.

Shipping and Delivery: Following shipping, orders typically arrive within 6 to 9 business days. Please note that Violet Jewels is not accountable for delays caused by severe weather or other unforeseen conditions. We do not ship to PO boxes. If the customer changes the delivery address with the shipping company while the parcel is in transit, the customer will be responsible for any resulting delivery delays.

Free Delivery: We offer free delivery to your address. Please note that the customer is responsible for any duties or taxes imposed by local authorities.

Product Changes: If the customer wishes to make any changes to the product before shipment, the manufacturing time will restart from day one.

Order Tracking:

Customer Service: For assistance with order tracking, contact our customer service team at support@violetjewels.com. Thank you for choosing Violet Jewels!